FAQ

1, Can I get a discount?
-The price is base on our factory price, you can place order directly.
-We run test and inspection in the whole producing process, plus QC before packing.
2, I want to place bulk order, how do I proceed?
-We usually quote within 24 hours after we get your inquiry(Except weekend and holidays),
-If you are very urgent to get the price, please tell us or tell us in the email,
 or contact us in other ways so that we can offer you a quote, 
3, How can I get the price?
-We usually quote within 24 hours after we get your inquiry (Except weekend and holidays),
-If you are very urgent to get the price, please tell us or tell us in the email,
 or contact us in other ways so that we can offer you a quote, 
4, Can I buy samples before placing orders?
-Yes, after price confirmation, you can require for samples to check our quality, 
Sample is free, but the freight charge should be paid, 
5, How long can I expect to get the sample?
-After you pay the freight charge and send us confirmed files, the samples will be ready for delivery in 3-7 days, 
The samples will be sent to you via express and arrive in 3~5 days,  
6, What is your lead time?
-It depends on the order quantity and the season you place the order,
-Usually we can ship within 7-15 days for small quantity,
 and about 30 days for large quantity,
Generally speaking, we suggest that you start inquiry two months before the date you would like to get the products at your country, the freight might take over a month, 
7, What is your payment term?
-L/C, T/T, Western Union, Credit Card, MoneyGram & Paypal
8, What is the shipping method?
-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect),
 Please confirm with us before placing orders, 
9, What kinds of products does LineGiant Cable manufacture?
-Oxgen free pure copper conductor
-power cables,
-Metal clad cable
-railway locomotive cables,
-Building Wire, housing wire
-solar photovoltaic cables,
-aerospace wire,
-Industrial Cable
-silicon cable, rubber wire, aluminum cable, PVC Insulated Wire
-Telecom Cable
-Transit Cable
-Mining cable,
-Control Cable;
-Low and Medium Power Cable
10, What are LineGiant advantages are?
--ISO9001 , ISO14001 , OHSMS18001
--Over 100 patent certificate and more
--National High-Tech Enterprise
--SGS, TUV, IEC, CQC, CTC, CCC
--Industrial Production Permission                        
--Trustworthy Enterprises
--Markets Recognised Famous products
--Standard Qualified Company
11, How do you make our business long-term and good relationship?
-1,  We keep good quality and competitive price to ensure our customers benefit ;
-2,  We respect every customer as our friend and we sincerely do business
 and make friends with them,no matter where they come from, 

 

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